Frequently Asked Questions (FAQ)

We are a boutique shop that design and create beautiful cakes, cupcakes, and other sweets for every occasion or group size. We also have a range of amazing cake toppers and a small cafe/coffee area which can also be booked out for kids parties and decorating classes.

We’re behind Chartwell Shopping Centre, at 23 Lynden Court, Chartwell, Hamilton, New Zealand. Look for our iconic teal and pink colours, alongside CareVets and within sight of Burger King.

It depends! Since most cakes are made to the client’s requests, it all depends on the size, flavour, amount of buttercream, decoration/finish of your cake.  Please note all of our quotes are FREE with no obligation so you have nothing to lose by emailing or phoning us to inquire.

Flavours we offer are: Chocolate, Vanilla, Chocolate Mud, Hokey Pokey, Carrot, Banana, Lemon, Lewis Whittaker, Lemon & Poppy Seed, Red Velvet, Neapolitan, & Marble (Chocolate & Vanilla).  We can also do Gluten Free in the following flavours: Vanilla, Lemon, Carrot, Chocolate, Lewis Whittaker.  We offer Dairy Free, Egg Free and vegan.

Absolutely! We can make almost any flavour and many fillings, including using a separate mixer for gluten-free, dairy-free, egg-free or vegan. Some contain soy, so please inquire. A couple of things to note: we can’t do ‘drip’ cakes without dairy and we can’t guarantee being totally nut-free due to having those products in our kitchen.

This is a toughy, as some weeks are busier than others. At least one week notice is best, preferably two, but we’ll work to accommodate our customers as best we can within shorter time frames. Following a quote, we always need confirmation to start an order and a 50% deposit.
If you’ve left it too late, we always have a range of fresh cabinet cakes. Call us to see what’s in stock.

Yes we do fondant cakes as well as buttercream cakes.

Yes we do! We do Hamilton deliveries Tuesday to Saturday. As we use buttercream, we aim for same-day/next day delivery if possible, and unfortunately this excludes rural deliveries (RD). Most Hamilton deliveries are $20, but conditions apply so please enquire.
As for our addictive fudge, we deliver throughout New Zealand – and even Australia! 

All of our cake/cupcakes will come in a professional transportable box which we recommend placing on a flat surface in your vehicle, so either the boot or the footwell of your vehicle.

Cabinet cakes are pre-designed, pre-planned, and made in batches, which keeps costs down.

Custom cakes are made from scratch to your brief and often involve design research, setup, advanced techniques, and skills refined over many years.

A custom cake isn’t just a cake – it’s a bespoke, handcrafted product, which is why it’s priced differently from an off-the-shelf option.